HearUSA
Audiologist · Atlanta
2140 Peachtree Rd #350, Atlanta, GA 30309
About
Located at 2140 Peachtree Road in the heart of Atlanta’s Buckhead neighborhood, HearUSA serves as a dedicated resource for those seeking professional audiological care. With a strong reputation reflected in a 4.8-star rating from hundreds of patient reviews, the clinic focuses on providing comprehensive hearing examinations and personalized device management. Patients frequently highlight the expertise of the clinical staff, particularly Dr. Chelsea Kilgore and Rafael Ortiz, noting their ability to explain complex test results in clear, understandable terms while ensuring that hearing aids are properly calibrated and updated to meet individual needs. The office is recognized for its commitment to patient comfort, with many visitors describing the atmosphere as professional and welcoming. Whether patients are seeking routine annual evaluations, technical support for device connectivity, or adjustments following medical referrals, the team aims to provide efficient and attentive service. While experiences can vary, the clinic remains a prominent local destination for those looking to address hearing loss through thorough testing and ongoing, diligent care in a supportive environment.
Reviews HearUSA
HearUSA receives high praise for the expertise and care provided by specific audiologists like Dr. Chelsea Kilgore and Rafael Ortiz. However, the patient experience is inconsistent, with several reports of poor communication and unprofessional behavior from front desk staff and issues with appointment management.
Strengths
- Knowledgeable and thorough audiologists
- Effective hearing aid adjustments
- Prompt and efficient service
Weaknesses
- Unprofessional and rude front desk staff
- Poor communication regarding appointments
- Inconsistent administrative organization
Best for
Individuals seeking expert hearing aid fitting and maintenance from specific, highly-rated audiologists.
Opening hours
- Friday
- 8:30 AM–12 PM, 12:30–5 PM
- Monday
- 8:30 AM–12 PM, 12:30–5 PM
- Sunday
- Closed
- Tuesday
- 8:30 AM–12 PM, 12:30–5 PM
- Saturday
- Closed
- Thursday
- 8:30 AM–12 PM, 12:30–5 PM
- Wednesday
- 9 AM–12 PM, 12:30–5 PM